Презентация на тему Supporting policy of Сhangan Оverseas. Independent image

construction standards
二、2014年长安海外市场分类标准
Classification for CHANGAN overseas markets in 2014
三、2014年海外独立店建设支持政策覆盖范围
Scope of

supporting policy for Independent Image showroom in 2014
四、支持及兑现细则
Articles for supporting and fulfilling
五、附件：支持及验收附属文件
Appendix: support and acceptance documents
六、补充说明 Supplement

CHANGAN brand products
一、独立店定义及建设标准 Definition of CHANGAN Independent Image showroom

and construction standards

1.独立展厅及建筑Detached building and separating exhibition
2.独立门头及店招standard door head and shop signs
店门（外侧）宽度4.6米以上；The outside of the door at a width of over 4.6 meters
临街面宽（玻璃幕墙及门,转角有效）C级店不小于10米，B级不小于12米，A级不小于16米。
The width of the shop(glass wall and door,the corner is valid) : Class-C Independent Image Showroom is no less than 10 meters, Class-B is no less than 12meters and Class-A no less than 16 meters.
3. 标准室内形象墙及展厅布置Standard layout of interior image wall and exhibition hall
4. 配套售后站点：原则上与展厅一体。如个别市场不能达到，要求距展厅20KM以内，配符合长安要求的认证服务站。
After-sales service station: In principle, the station needs to be integrated with the exhibition hall. Some certain markets which can’t meet with the requirement need to build the station at a distance to the exhibition hall within 20 km and the ancillary should conform to CHANGAN requirements.
5. 独立IT系统： 规范安装、使用独立的长安DMS系统，库存及实销数据、信息完备。Independent IT system: installing and applying independent CHANGAN DMS system conform to standards. Keep stock and sales data ,information intact.
6. 独立人员配备：专职人员负责销售、品牌推广、促销等事项.Full-time employees: full-time employees in charge of sales, brand promotion, products promotion and so on.

（二）软硬件要求 Software and hardware requirements

L

或

4.6m

10m/12m/16m

转角临街面宽有效the corner is valid

标准门头店招standard door head and shop signs

image
展厅布局：
Exhibition
hall layout

形象墙：
Image wall
接待台：
Reception desk
展车区外其他功能区要求：requirements for function areas except

exhibition area

办公区Office
接待台Reception
休息洽谈区Rest and discuss area
卫生间Restroom

接待台及办公区 Rec
-eption and office
休息及洽谈区Rest and
discussion area
卫生间 Restroom

接待台Reception desk
休息区Rest area
卫生间Restroom
办公区Office
洽谈区discussion area

C级 class-C

B级class-B

A级class-A

A级店须具备完整的独立功能区
Class A must feature separating functional areas.
B级店休息区、洽谈区可根据店面情况整合布置
Class B may integrate the rest and discuss areas.

CHANGAN Independent Image Showroom and construction standard

CHANGAN

Independent Image Showroom
展厅面积为主要考核指标项 exhibition hall is key factor for

assess

CHANGAN

Showroom
展厅面积为主要考核指标项exhibition hall is key factor for assess

Showroom of CHANGAN

Independent Image Showroom
展厅面积为主要考核指标项exhibition hall is key factor for

assess

and exterior of Independent Image Showroom achieve CHANGAN standards:

such as hanging CHANGAN mark,laying out CHANGAN culture wall.
独立长安备件库房,标配长安诊断仪；exclusive CHANGAN spare parts warehouse and equipped with CHANGAN diagnostic instrument
验收或抽检:服务运营管理得分达到标准800分以上（包括服务团体、工具设备、服务核心流程执行、备件销售及技术质量问题处理等方面评价）。Acceptance or spot check: the scores of service operating and managing need to achieve at least 800(including appraisal of service team, tools and equipments,core procedure implementation, spare parts sales and technical problems handling.)

export data (Chinese brand)
经公司会议讨论、审议，2014年长安海外市场分类标准如下: The classfication is as follows:

Image showroom in 2014
适用于长安国际签订《经销商协议》的经销商；Applicable to the distributors signing

agreement with CHANGAN
申请支持的经销商，须与长安签订书面协议：承诺独立店运营3年以上，提交该店3年销量提升计划并获得长安认可。The dealers who apply for supports need to sign official agreement and promise to operate the Independent Image Showroom at least 3 years, as well as submit the sales plan which has to be accepted by CHANGAN.

适用于新建/改建长安品牌独立店，专用于销售长安自主品牌乘用车、商用车车型；
Applicable for new/converted CHANGAN Independent Image Showroom, selling CHANGAN brand PV & CV exclusively.

建店规模/品牌形象符合长安规范及要求，独立店软硬件条件达到长安验收标准。
Independent Image Showroom scale/image conforms to CHANGAN requirements, the conditions of the Independent Image Showroom need to meet with CHANGAN acceptance check standard.

适用于销售长安自主乘用车、商用车品牌产品，特惠车除外；适用品牌车型如有调整，长安将以书面形式另行通知；
Applicable to sell CHANGAN own PV、CV, except special promotion vehicles. If applicable vehicles are adjusted, CHANGAN will officially inform .
本支持政策适用于在2014年1月1日-2014年12月31日期间建成并运营的标准独立店。伊拉克于2013年建成的一个旗舰店包含在内。
This supporting policy is available for the facilities completed and put into use from Jan.1st to Dec.31th ,2014.(including a flagship shop in Iraq built in 2013)

Image showroom in 2014
（二）支持范围：supporting scope
2014年政策覆盖范围为2014年战略市场和营销市场（3+7）。The policy cover the

strategic markets and marketing markets(3+7)

√

√

符合特定条件的一般贸易类市场可以申报和适用2014年长安海外独立点建设支持政策。
The trade markets qualified for certain requirements can apply for the supporting policy.
详见P37：六、补充说明。For details please refer to the Supplement in P37.

support
物料支持
material support
运营支持
operation support
其他支持
other support
物料支持material support：形象物料image materials；
运营支持operation support ：实销单车返利支持kickback

by each unit sale；
其他支持other support：紧俏产品优先保供、奖励及荣誉、销售服务技能培训、试乘试驾车。Prior to supply best-selling products、rendering honor and reward、offering sales skills training、providing test drive/ride vehicles

Showroom of CHANGAN
1）销售展厅形象物料支持3万/2万美金/0.5万美金；Materials amount to US$30,000/US$20,000/US$5,000

for PV/CV/PV&CV respectively
2）服务店物料支持0.5万美金。Materials amount to US$5,000 for service Independent Image Showroom
支持操作方式 ：How to support:
1）实物、返现两种操作方式，经销商自行选择；dealers free to choose material or cash.
2）形象物料(1.1-1.4)根据需要选择，总金额（含运费）不超过基础支持上限；
Image materials (1.1-1.4)provided according to demand and the total amounts (including transportation fees) less than the up limit of basic support.
3) 其他促销物料需求长安仅提供代购，费用经销商自理。
CHANGAN can purchase other materials needed but the expense need to be paid by dealers.

A级店3.5万美金
US$35,000 for Class-A
B级店2.5万美金
US$25,000 for Class-B
C级店1.0万美金
US$10,000 for Class-C

可选择物料或等额现金支持
Material or Cash can be chosen

support:USD30,000 for class-A I
ndependent Image Showroom,USD20,000for class B
and

USD5,000 for class C.

Maintenance service

support:USD30,000 for class-A Independent Image Showroom,
USD20,000for class B and

USD5,000 for class C.

materials support:USD30,000 for class-A Independent
Image Showroom, USD20,000for class

B and USD5,000 for class C

Maintenance service

Model
服务店物料0.5万美金
Service shop materials support USD5000
总计：29900元（0.5万美金）Total: RMB 29900(USD5000)

2014
运营支持
Operation support
实销单车返现Retail cash back
for each unit
2014年B级店最高支持8万美元
USD80,000 at most

for Class-B
Independent Image Showroom in 2014

兑现条件：Support prerequisite
1）独立店运营支持有效期三年，以验收通过（长安书面确认）之日起；The operation support for Changan Independent Image Showroom is valid in three years, from the date that the Independent Image Showroom is accepted by Changan (confirmed in writing)
2）依据独立店DMS实销量（限零售，不含大客户销售，DMS客户信息为准）单车返利，在下季度产品订单价格中体现；Changan will give cash back for each retail unit according to the retail amount of Changan Independent Image Showroom(only for retail, excluding the key account sales, and the customer information in DMS shall prevail) , the cash will be returned in the form of order price deduction of the next quarter.
3）未使用DMS系统的，不予支持。If DMS is not applied, there will be no support.
兑现金额：单车返现$130；Support amount: $130 cash return for each unit
兑现方式：奖励金额在后续订单价格中抵扣；Support pattern: Cash will be returned in the order price of the next quarter
1）对于二级独立店，由长安国际、总代及二级签定三方协议；For the Changan Independent Image Showroom of sub-dealer, Changan, distributor and the sub-dealer shall sign a tripartite arrangement.
2）对于二级独立店，长安在收到二级收款书面确认后，向总代兑现支持。 For the Changan Independent Image Showroom of sub-dealer, Changan will give the support to the distributor after receiving the confirmation from sub-dealer.
兑现时间：建店验收后，根据实销量，季度兑现；Support time: Quarterly realized according to the retail volume after the Independent Image Showroom is accepted.
一般贸易类市场，达到独立店建设政策支持条件的，在补签协议，验收通过后，年度兑现（按独立店DMS实销数据 ）For the trade markets, after reaching the standard of Changan Independent Image Showroom, the support will be fulfilled according to the DMS retail data annually after the agreement is signed and Independent Image Showroom is accepted

2.1 兑现方式Support Pattern

2014年C级店最高支持4万美元USD40,000 at most forClass-C Independent Image Showroom in 2014

for sales consultant
依据独立店DMS实销数据，季度销量排名取前10名；According to the DMS

retail data,the top 10 sales consultant of each quarter will be rewarded.
1.季度兑现方式：奖励金额以现金为主；Quarterly reward pattern: mainly in cash
2.奖励时间：按照4月评价1、2、3月，结果作为4、5、6月季度奖励依据.reward time:Access the first quarter in Apriln and the result will be applied in the second quarter.
销售/售后顾问年度奖励（中国行培训）Annual reward for sales/After-sales service consultant (China visiting and training)
1. 销售顾问Sales consultant
独立店DMS系统，销售顾问实销排名前5名；金牌顾问“中国行”；Consultants whose retail volume rank top 5 will be arranged a China visiting
奖励时间：次年一季度。reward in the first quarter of the next year
2. 售后顾问A/S service consultant
评选方式：年度评选 “优秀售后经理”综合排名前5；Evaluation method:Select the top 5 A/S service manager
优秀售后经理 “中国行”，并参加服务技能培训Selected A/S service manager will visit China and participate the service skills training
（奖励兑现时间如有调整，另行通知）If the rewarding time is adjusted, it will be noticed

on Independent Image Showroom developing; USD20,000
运营管理优秀奖：年度运营管理最佳独立店1家； 2万美金
Operation management reward:

Best Independent Image Showroom in operation management;USD20,000
单店冠军奖：年度终端销售冠军独立店1家； 2万美金
Single shop sales champion: Independent Image Showroom of annual retail champion; USD20,000
形象店优秀奖：年度品牌形象建设最佳独立店1家； 1万美金
Image shop reward:Best Independent Image Showroom in brand image building;USD10,000
服务优秀奖：年度服务优秀独立店1家。 1万美金
A/S service reward:Best Independent Image Showroom in A/S service;USD10,000
兑现方式：年度商务大会授牌、授奖。
reward pattern: rewarded in the annual commercial conference.

具体评选细则长安国际2014年6月发布。
Detailed appraising method will be issued in June 2014 by Changan

best-selling product preferentially
试乘试驾新车型优惠Discount for test drive/ride new vehicle
对试乘试驾新车型，独立店采取“一店一车”的支持原则，乘用车给予8折优惠支持，商用车给予85折优惠支持（俄罗斯已有专门政策，不在此列）；For the

test drive/ride new vehicle, each Changan Independent Image Showroom will receive support for one vehicle:20% discount for PV and 15% discount for CV.(Russia market is not included here because of its special strategy)
兑现方式：提车时直接折让（限主力销售车型，计入运营支持总额）；Support pattern: Discount of the vehicle price (only for the main model, the discount will be counted in the operation support)
长安国际不定期来访，检查试驾车使用情况；Changan will check the applying condition of the test drive/ride car irregularly
试乘试驾车使用期限1年，使用满1年必须更换，不再继续作为试乘试驾车使用。The life span of the test drive/ride car is one year, it must be replaced after one year and can not be used for test drive/ride any more.

专享支持：产品专卖 Exclusive support: proprietary product

as required and submit corresponding information.
办事处人员进驻。办事处人员可进驻长安独立店工作，经销商应提供必要的协助及办公条件；Changan agency staff can

enter the Changan Independent Image Showroom for work. Distributors shall provide essential support and office working conditions.
办事处人员参与销售、服务、网络建设、网络运营检查等工作，与总部及经销商保持畅通交流与沟通；Changan agency staff will join in the work of sales, service, network building, network operation check and so on and keep smooth communication with headquarter and distributors
经销商切应实按照双方确认的三年销售提升计划，阶段提升单店实销能力。如实际销量与该计划出现重大偏差，长安有权终止支持；Distributor should periodically improve the sales ability of single shop as the three-year sales promoting plan agreed by both sides. If the retail sales has big difference with the plan, Changan has the right to stop supporting.
经销商须切实履行运营独立店3年以上的承诺。否则长安有权诉诸法律，索回所有支持并要求合理赔偿。Distributors should carry out the promise of operating the Changan Independent Image Showroom for more than three years. Otherwise, Changan has the right to take legal actions to withdraw all the support and claim for reasonable compensation

（以上条款列入双方/三方协议）The above provisions shall be listed in the agreement

materials requirement
长安独立店建设信息收集表；Collection form of Changan Independent Image Showroom

establishment information
长安专营车型申请表；Changan special vehicle model application form
试乘试驾车型申请资料;Test drive/ride application materials
服务营销活动计划表Service marketing plan schedule

1. 支持附属文件Appendix of support policy

Evaluation Form


服务标杆评价标准表
Service Model Evaluation Form
2. 验收附属文件
Appendix

of Changan Independent Image Showroom acceptance

form of Changan Independent Image Showroom materials support


长安品牌独立店现金支持会签表

Countersign form of Changan Independent Image Showroom cash support

the ordinary trade market which establishes Changan Independent Image

Showroom by itself, apply DMS and the annual sales reaches 1000 units, it can be included in the support range.
2. 长安将在店面验收后给予基础支持、运营支持（依据独立店DMS实销数据），（具体标准及细则同战略、营销类市场）。Changan will give the basic support and operation support(according to the DMS retail data), the detailed standard is the same with strategic market and marketing market.
伊拉克旗舰店Iraq flagship shop
参照A级店标准执行。依据2014年该店DMS实销数据予以兑现。Refer to the standard of class A Independent Image Showroom. Support will be realized according to the DMS retail data of this Independent Image Showroom in 2014.
建设计划确认时间要求 Counstrction plan confirm and deadline
1. 为保证计划精准，减少资源浪费，结合各大区年度商务谈判进度,要求在2月20日前确认。市场运营部将按照建设计划实施内部任务管理；To make the plan precise and decrease the resource waste, each market is required to confirm the construction plan before Feb, 20th. Markting Dept. will carry out the target management as planned.
2. 对开发中的新市场，如伊朗、乌克兰可适度放宽时间要求。For the markets under developing, such as Iran and Ukraine, the deadline can be reasonably extended.