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Презентация на тему Business systems and QA. Department business systems

BUG REPORTSWhy writing bug reports?Getting the bug fixedWhat makes a good bug report?How to reproduce the bugAnalyze the problem to minimize number of steps to reproduce itComplete, easy to understand, non-conflicting
INTRODUCTIONBusiness systems and QA Department business systemsAll the bug reports and all BUG REPORTSWhy writing bug reports?Getting the bug fixedWhat makes a good bug BUG REPORTSWhen should you write a bug report? Immediately upon finding the BUG REPORTSName 3 levels of priority?HighMediumLowWho can assign/change severity or priority in BUG REPORTSWhy looking for most serious consequences of the bug??To assign higher BUG REPORTSWhy should tester look for simplest and most general conditions under BUG REPORTSThings to remember:Look for configuration dependenceReproduce the bug before it is BUG TRACKING DATABASEWhy do we need Bug Tracking Database?AccountabilityCommunication toolMonitoring individual performanceWhat BUG TRACKING DATABASEDescribe Bug's life cycle?Bug gets reportedIt goes to Development Manager
Слайды презентации

Слайд 2 BUG REPORTS
Why writing bug reports?
Getting the bug fixed

What

BUG REPORTSWhy writing bug reports?Getting the bug fixedWhat makes a good

makes a good bug report?
How to reproduce the bug
Analyze

the problem to minimize number of steps to reproduce it
Complete, easy to understand, non-conflicting

Слайд 3 BUG REPORTS
When should you write a bug report?

BUG REPORTSWhen should you write a bug report? Immediately upon finding


Immediately upon finding the bug

Name 4 levels of (Severity)?
Critical/Fatal

(crash, data corruption, hang)
Serious (workaround)
Minor
Suggestion/Enhancement



Слайд 4 BUG REPORTS
Name 3 levels of priority?
High
Medium
Low

Who can assign/change

BUG REPORTSName 3 levels of priority?HighMediumLowWho can assign/change severity or priority

severity or priority in a bug report?
Tester assigns Severity
Development

Manager assigns Priority


Слайд 5 BUG REPORTS

Why looking for most serious consequences of

BUG REPORTSWhy looking for most serious consequences of the bug??To assign

the bug??
To assign higher severity (get higher priority)

What is

reproducible bug?

Слайд 6 BUG REPORTS
Why should tester look for simplest and

BUG REPORTSWhy should tester look for simplest and most general conditions

most general conditions under which bug will be easily

reproducible?
We have to look for more than just one path to the same problem.
The easier to understand – the better chances to have it fixed
The faster the fix - the better the chance it will be done
Management pays lots of attention to high visibility routine bugs

Слайд 7 BUG REPORTS
Things to remember:
Look for configuration dependence
Reproduce the

BUG REPORTSThings to remember:Look for configuration dependenceReproduce the bug before it

bug before it is reported
Is that first-time-only bug ?


Слайд 8 BUG TRACKING DATABASE
Why do we need Bug Tracking

BUG TRACKING DATABASEWhy do we need Bug Tracking Database?AccountabilityCommunication toolMonitoring individual

Database?
Accountability
Communication tool
Monitoring individual performance

What is a prime objective of

a Bug Tracking Database?
To get the bugs fixed


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