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PLAN
Sensory analysis
Sensory analysis of food products
Sensory Testing
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I. Sensory analysis
OVERVIEW
A consumer's direct sensory experience with
a product often plays a major role in that
product's market success. In order to minimize returns and maximize repeat purchases, it is crucial that a product's attributes accurately match the sensory cues delivered on product packaging and marketing collateral and meet consumer expectations. UL sensory testing services evaluate product difference, characteristic and preference attributes in order to help companies understand how their products are perceived by their target markets.
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I. Sensory analysis
Definition
Utilizing both expert analysis and consumer
feedback, UL's sensory testing services help companies evaluate whether
their products meet consumers' preferred sensory characteristics. Our customers gain a detailed view of consumers' responses to a tested product and a deeper understanding of that product's prospective competitive value.
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I. Sensory analysis
Benefits
Industry knowledge, analytical expertise and technical
skill come together in UL’s state-of-the-art facilities to evaluate
how tested products will influence consumer purchase decisions and build brand loyalty.
Trained Descriptive Panels
Our customers’ products are evaluated by panels of people who are experienced in sensory science. UL uses an established framework during testing in order to help ensure standardized responses across product lines and quantitative result data.
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I. Sensory analysis
Shelf-life and Stability Studies
UL evaluates a
product’s sensory appeal over a period of time in
order to determine the appropriate messaging on product packaging.
Degree of Difference Testing
Our tests help customers know whether appreciable differences occur between test and control products, and help establish a product’s intrinsic variability rate due to variances in production time, component sourcing and other circumstances.
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I. Sensory analysis
Product Cuttings
UL’s product cutting tests help
assess general product quality, competitive value and consumer acceptance.
Claim
Substantiation and Product Optimization
UL’s testing and analysis help customers verify their advertising, packaging and marketing claims and assist in their efforts to maximize consumer satisfaction potential.
On-site Sensory Testing and Product Evaluations
UL can help customers create in-house programs using accepted sensory testing methods in order to evaluate specific product attributes.
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II. Sensory analysis of food products
Consumer tastes, preferences
and buying behaviours are changing constantly. Researchers at the
Health and Food Sciences Precinct can help your business:
understand your target market characteristics
define products and their acceptability
test product concepts
understand product quality issues.
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II. Sensory analysis of food products
Sensory analysis for
food and beverage products
Sensory analysis can reveal how consumers
perceive the appearance, aroma, taste and texture of your product. Testing includes:
difference testing to understand if new product formulations differ in taste and texture from old ones
shelf-life trials (in combination with microbial count testing)
acceptability testing to understand if a product suits consumer palates
flavour profiling to identify consumer preferences for product
fault detection to identify undesirable flavours.
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II. Sensory analysis of food products
Consumer research for
food and beverage products
Consumer research gives you information about
potential customers. We use focus groups, surveys, experimental auctions, at-home trials and novel interview methods to understand how consumers think and feel about food and beverage products.
Some of the ways our methods have helped business and industry include:
product concept and prototype testing
domestic and export market consumer profiles
customer motivation and how this can shape marketing strategies
demand, purchase intent and consumer willingness to pay
consumer threshold for defects.
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II. Sensory analysis of food products
About the facilities
The
food science laboratory has been purpose-built and includes:
computerised sensory
booths
access to a trained taste panel
focus group room with audio and visual recording, and viewing window
commercial kitchen and cold storage.
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II. Sensory analysis of food products
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III. Sensory Testing
Sensory analysis (or sensory evaluation) is a scientific discipline that
applies principles of experimental design and statistical analysis to the use of human senses (sight, smell, taste, touch and hearing)
for the purposes of evaluating consumer products. The discipline requires panels of human assessors, on whom the products are tested, and recording the responses made by them. By applying statistical techniques to the results it is possible to make inferences and insights about the products under test. Most large consumer goods companies have departments dedicated to sensory analysis. Sensory analysis can mainly be broken down into three sub-sections:
Effective testing (dealing with objective facts about products)
Affective testing (dealing with subjective facts such as preferences)
Perception (the biochemical and psychological aspects of sensation)
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III. Sensory Testing
Effective testing
This type of testing is
concerned with obtaining objective facts about products. This could range from
basic discrimination testing (e.g. Do two or more products differ from each other?) to descriptive profiling (e.g. What are the characteristics of two or more products?). The type of panel required for this type of testing would normally be a trained panel.
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III. Sensory Testing
Effective testing
There are several types of
sensory tests. The most classic is the sensory profile.
In this test, each taster describes each product by means of a questionnaire. The questionnaire includes a list of descriptors (e.g., bitterness, acidity, etc.). The taster rates each descriptor for each product depending on the intensity of the descriptor he perceives in the product (e.g., 0 = very weak to 10 = very strong). In the method of Free choice profiling, each taster builds his own questionnaire.
Another family of methods is known as holistic as they are focused on the overall appearance of the product. This is the case of the categorization and the napping.
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III. Sensory Testing
Affective testing
Also known as consumer testing, this
type of testing is concerned with obtaining subjective data, or how
well products are likely to be accepted. Usually large (50 or more) panels of untrained personnel are recruited for this type of testing, although smaller focus groups can be utilised to gain insights into products. The range of testing can vary from simple comparative testing (e.g. Which do you prefer, A or B?) to structured questioning regarding the magnitude of acceptance of individual characteristics (e.g. Please rate the "fruity aroma": dislike|neither|like).
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III. Sensory Testing
Perception
Perception involves the biochemical and psychological theories relating to human (and
animal) sensations. By understanding the mechanisms involved it may be
possible to explain why certain characteristics are preferred over others. When sensory analysts study the relationship between a given physical stimulus and the subject's respons, the outcome is often regarded as a one-step process. In fact, there are at least three steps in the process. The stimulus hits the sense organ and is converted to a nerve signal that travels to the brain.The brain then interprets, organizes and integrates the incoming sensations into perceptions. Finally, a response is formulated based on the subject's perceptions.