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Презентация на тему Writing a memo

DEFINITION:an in-house business letter, an important form of intra-corporate communication, written to one person, several persons, a group, a whole community
WRITING A MEMOB.JOLAMANOVA DEFINITION:an in-house business letter, an important form of intra-corporate communication, written to PURPOSE OF A MEMOTo “solve problems” by:informingpersuadingrefutingarguinganalyzinggiving feedback, etc. MEMO VERSUS LETTERReader:Communicating within your organizationCommunicating with sb outside the company Signature/Closing: MEMO STRUCTURE SUBJECT LINEprobably the most important part of your memosummarize the intent of STRUCTUREThe opening part provides contextThe body contains task/action/requestThe closing part – call FORMATTINGMake it single spaced and justified. Instead of using indentations to show MEMO SAMPLE TIPS: CohesionArrange topics in a logical order. Move from old information to TIPS: LanguageMake the sentences more straightforward: We have come to the decision TIPS: LanguageUse the active voice wherever possibleWrite in 1st person, i.e. “I TIPS:Language:In view of the fact that we will lose a big contract TIPSHeadingsNumbering of paragraphs, points, instructionsTabulating when presenting statistics and figures TIPSGet personal: Use words like I, you, and we. To initiate action, QUIZWhich date is correct?March 7, 2007March, 7, 2007March. 7, 2007 QUIZWhich initials are correct?D.M.D,M.DM QUIZ 255-555727 255555(727) 255-555Which phone number is correct? QUIZWhich courtesy title could a married woman use?Ms.Miss.Mrs. REFERENCEShttp://www.suite101.com/article.cfm/5381/34825http://owl.english.purdue.edu/handouts/print/pw/p_memo.htmlhttp://ibi.cbe.wsu.edu/Tansuhaj/ibus380/memo.htm
Слайды презентации

Слайд 2 DEFINITION:
an in-house business letter, an important form of

DEFINITION:an in-house business letter, an important form of intra-corporate communication, written

intra-corporate communication, written to one person, several persons, a

group, a whole community



Слайд 3 PURPOSE OF A MEMO
To “solve problems” by:
informing
persuading
refuting
arguing
analyzing
giving feedback,

PURPOSE OF A MEMOTo “solve problems” by:informingpersuadingrefutingarguinganalyzinggiving feedback, etc.

etc.


Слайд 4 MEMO VERSUS LETTER
Reader:
Communicating within your organization
Communicating with sb

MEMO VERSUS LETTERReader:Communicating within your organizationCommunicating with sb outside the company

outside the company

Signature/Closing: full, formal
Wordiness:
Memos are more straightforward,

to make it easier for reader to get the info
Letters tend to be more dense, more formal


Слайд 5 MEMO STRUCTURE

MEMO STRUCTURE

Слайд 6 SUBJECT LINE
probably the most important part of your

SUBJECT LINEprobably the most important part of your memosummarize the intent

memo
summarize the intent of your memo, e.g.:
“Request for assistance

with grant project”
“Consequences of recent material thefts”
specific, concise and to the point


Слайд 7 STRUCTURE
The opening part provides context
The body contains task/action/request
The

STRUCTUREThe opening part provides contextThe body contains task/action/requestThe closing part –

closing part – call for action with clear instructions,

including deadlines where applicable.


Слайд 8 FORMATTING
Make it single spaced and justified.
Instead of

FORMATTINGMake it single spaced and justified. Instead of using indentations to

using indentations to show new paragraphs, skip a line

between sentences.
Use headings and lists to help the reader pinpoint certain information

Слайд 9 MEMO SAMPLE

MEMO SAMPLE

Слайд 10 TIPS: Cohesion
Arrange topics in a logical order.
Move

TIPS: CohesionArrange topics in a logical order. Move from old information

from old information to new.

Start sentences with ideas that you have already described, or with something you can safely assume the reader already knows.
Place technical terms new to the reader not at the beginning, but towards the end of the sentence

Слайд 11 TIPS: Language
Make the sentences more straightforward:
We have

TIPS: LanguageMake the sentences more straightforward: We have come to the

come to the decision that it is not possible

for our company to accept the offer.
We have decided that our company cannot accept the offer.


Слайд 12 TIPS: Language
Use the active voice wherever possible
Write in

TIPS: LanguageUse the active voice wherever possibleWrite in 1st person, i.e.

1st person, i.e. “I cannot accept your proposal”
Use action

verbs instead of phrases
NOT OK: “We made a payment of $15,000”
OK: “We paid $15,000.”


Слайд 13 TIPS:
Language:

In view of the fact that we will

TIPS:Language:In view of the fact that we will lose a big

lose a big contract next year, we have to

cut expenses.
Since we will lose a big contract next year, we have to cut expenses.


Слайд 14 TIPS
Headings
Numbering of paragraphs, points, instructions
Tabulating when presenting statistics

TIPSHeadingsNumbering of paragraphs, points, instructionsTabulating when presenting statistics and figures

and figures


Слайд 15 TIPS
Get personal: Use words like I, you, and

TIPSGet personal: Use words like I, you, and we. To initiate

we. To initiate action, write in the active, not

the passive voice.
Be conversational: Write the way you talk and do not be afraid to use contractions.
Don’t show off: Avoid scholarly words, technical jargon, and just plain gibberish like "as per your request" when you simply mean "here’s what you wanted".

Слайд 16 QUIZ
Which date is correct?
March 7, 2007
March, 7, 2007
March.

QUIZWhich date is correct?March 7, 2007March, 7, 2007March. 7, 2007

7, 2007


Слайд 17 QUIZ
Which initials are correct?
D.M.
D,M.
DM

QUIZWhich initials are correct?D.M.D,M.DM

Слайд 18 QUIZ
255-555
727 255555
(727) 255-555
Which phone number is correct?

QUIZ 255-555727 255555(727) 255-555Which phone number is correct?

Слайд 19
QUIZ
Which courtesy title could a married woman use?
Ms.
Miss.
Mrs.

QUIZWhich courtesy title could a married woman use?Ms.Miss.Mrs.

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