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Презентация на тему School of Business. Managing Change

Lecture’s topicsWhat is organisational change?Why is organisational change happening?Why do people resist change?How can organisations reduce change resistance?
Managing ChangeHarry KogetsidisSchool of Business Lecture’s topicsWhat is organisational change?Why is organisational change happening?Why do people resist Organisational ChangeOrganisational change is a deliberate attempt to improve organisational performance by The Management Process Organisational ChangeIt is rare for any significant change to consist of only Organisational ChangeOrganisational change normally begins when a gap between desired and actual Organisational ChangeOrganisational change normally begins when a gap between desired and actual Changes in the external environment Change AgentsChange agent is a person who initiates and assumes the responsibility Advantages of external consultants Disadvantages of external consultants Change ResistanceWhen a change is initiated, new ‘rules’ are created for organisational Reasons for Resisting ChangeA genuine belief that the proposed change is not Reasons for Resisting ChangeA sense of loss of what one has invested Reasons for Resisting ChangeThe proposed change does not fit the culture of Reasons for Resisting ChangeThe proposed change threatens the current distribution of power.		Change Resistance Reduction Techniques Group Work Several countries have in the last few years imposed
Слайды презентации

Слайд 2
Lecture’s topics
What is organisational change?
Why is organisational change

Lecture’s topicsWhat is organisational change?Why is organisational change happening?Why do people

happening?
Why do people resist change?
How can organisations reduce change

resistance?


Слайд 3
Organisational Change
Organisational change is a deliberate attempt to

Organisational ChangeOrganisational change is a deliberate attempt to improve organisational performance


improve organisational performance by changing
one or more aspects

of the organisation.


Слайд 4
The Management Process

The Management Process

Слайд 5

Organisational Change
It is rare for any significant change

Organisational ChangeIt is rare for any significant change to consist of

to consist of
only one element. The systemic nature

of
organisations means that a change in any of
these areas is likely to have implications for others.

The organisation seen as a system made up of elements and interactions.

Слайд 6
Organisational Change
Organisational change normally begins when a gap

Organisational ChangeOrganisational change normally begins when a gap between desired and


between desired and actual performance is discovered
– usually

because the organisation’s internal context is
unable to meet the external demands upon it.

Слайд 7


Organisational Change
Organisational change normally begins when a gap

Organisational ChangeOrganisational change normally begins when a gap between desired and


between desired and actual performance is discovered
– usually

because the organisation’s internal context is
unable to meet the external demands upon it.

external environment internal environment

Слайд 8 Changes in the external environment



Changes in the external environment

Слайд 9
Change Agents
Change agent is a person who initiates

Change AgentsChange agent is a person who initiates and assumes the

and assumes
the responsibility for managing a change in

an
organisation.

Change agents can be from inside or outside the organisation.



Слайд 10 Advantages of external consultants

Advantages of external consultants

Слайд 11 Disadvantages of external consultants



Disadvantages of external consultants

Слайд 12
Change Resistance
When a change is initiated, new ‘rules’

Change ResistanceWhen a change is initiated, new ‘rules’ are created for

are created for
organisational members.

People, however, do not necessarily

accept the new
arrangements without question and they frequently
resist change.

Слайд 13 Reasons for Resisting Change
A genuine belief that the

Reasons for Resisting ChangeA genuine belief that the proposed change is

proposed change is not in the organisation’s best interests.
Fear

of losing certain benefits.
Uncertainty about the future.


Слайд 14 Reasons for Resisting Change
A sense of loss of

Reasons for Resisting ChangeA sense of loss of what one has

what one has invested in the current system.

Organisational members

who have invested more
in the current system tend to resist more than those
new to the system.




Слайд 15 Reasons for Resisting Change
The proposed change does not

Reasons for Resisting ChangeThe proposed change does not fit the culture

fit the culture of the organisation.

The prevailing organisational culture

influences how
people view change. Organisational members are likely
to welcome a project that they believe fits the culture of
the organisation and to resist one that threatens it.




Слайд 16 Reasons for Resisting Change
The proposed change threatens the

Reasons for Resisting ChangeThe proposed change threatens the current distribution of

current distribution of power.

Change threatens the ‘status quo’ and

is likely to be
resisted by those who regard their position in the
organisation as ‘powerful’.




Слайд 17 Resistance Reduction Techniques

Resistance Reduction Techniques

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