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Recap
Players may have the possibility to “communicate” to
alter the outcome of the game.
They may announce the
intended action (cheap talk) in order to facilitate coordination.
In games with incomplete information, players may consider taking actions that signal their type (signaling), or find out the type of the other player (screening).
e.g. provide warranties to signal the quality of your products.
e.g. go to university to signal your skills.
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Mechanism design
Informed players
Uninformed players
Mechanism design
Mechanism design: system put
in place by the less-informed player to create motives
for the more-informed player to take actions beneficial to the less-informed player.
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Mechanism design examples
Price discrimination
Seller/buyer.
Source of incomplete information: buyers’
willingness to pay is unknown to the seller.
Mechanism design:
price system that makes buyers with high willingness-to-pay buy higher quality products at a higher price.
Incentives for effort
Manager/employee.
Source of incomplete information: the manager cannot observe how hard employees work.
Mechanism design: align the incentives of employees to the incentives of the manager, and induce employees to exert high effort.
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Mechanism design: the 2 constraints
Incentive compatibility
Make sure that
the agents (the informed players) do what we want
them to do.
Participation constraint
Make sure that the agents have sufficient payoff, otherwise they may go elsewhere.
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Example 1: Price discrimination
Different consumers have different valuations
for the same product.
Bob willing to pay $20; Bill
willing to pay $10.
Is it optimal to charge the same price ($10) to both consumers?
To maximize profit, the seller will try to sell the good for $20 to Bob; and for $10 to Bill.
Price discrimination
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Price discrimination in practice…
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Price discrimination: limitations and solution
Price discrimination is often
not feasible: sellers may not observe individual consumers’ willingness
to pay.
Then what? Seller may design a price system to implement some sort of price discrimination:
Price system that will separate buyers into different groups and allow the seller to increase profit.
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Price discrimination: airlines
Two types of seats: Economy and
first-class.
Two types of travellers: tourists (#70) and business
travellers (#30).
Business travellers are willing to pay a higher price than tourists.
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Price discrimination: profit
Selling to a business traveller
Profit for
first-class ticket: 300-150=150
Profit for economy ticket: 225-100=125
Selling to a
tourist
Profit for first-class ticket: 175-150=25
Profit for economy ticket: 140-100=40
Better sell first-class tickets to business travellers,
and economy tickets to tourists....
Problem: individual travellers’ type is unknown
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Price discrimination may not be simple to implement...
The
airline initially does not have enough information on types
of customers, and cannot ask different prices to different travellers.
Demographics (age; gender etc.) may provide information on the type...but it may be illegal/unethical to use this information.
If the airline asks 300 for a first-class seat, business travellers will rather buy an economy class ticket.
If the economy ticket is at 140, business travellers would prefer pay 140 for an economy seat, rather than pay 300 for a first-class seat.
If the economy ticket is at 140, business travellers have consumer surplus of 225 -140 = 85 in economy class ticket.
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Solution?
Design a price mechanism such that business
travellers choose to buy first-class tickets, and tourists choose
to buy economy class tickets.
Suppose the airline charges X for economy, and Y for first-class.
X and Y should be such that tourists choose economy, and business travellers choose first-class.
Two constraints.
Constraint #1: Participation constraint
Charge maximum 140 for economy class, otherwise tourists drop off. (X<140)
Charge maximum 300 for first-class. (Y<300)
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Incentive compatibility (Constraint #2)
Prices have to be such
that business travellers prefer buying first-class tickets:
i.e. the first-class
ticket should not be more than $75 more expensive than the economy ticket
surplus of business travellers
if buy economy
surplus of business travellers
if buy first-class
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Incentive compatibility (Constraint #2)
Prices have to be such
that tourists prefer buying economy tickets:
i.e. the first-class ticket
should be between $35 and $75 more expensive than the economy ticket.
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Outcome...
Since X=140 (maximum price), then Y=215 at maximum
(140+75).
By pricing first-class seats at 215 and economy seats
at 140, the airline can separate the two types.
Note that business travellers have a surplus of 85=300-215
First-class seats are sold at rebate price (215 vs. 300).
Total profit: (140-100)70+(215-150)30=4,750
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Application: iPhone 6S
16GB model: cost of components is
$208, price is $649
64GB model: cost of components is
$229, price is $749
128GB model: cost of components is $265, price is $849
($30-40 cost differential, but a $100 price differential)
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Application: Coach
COACH sells designer handbags, wallets, shoes, jewelry
etc. It has two methods of sale:
1. Full price
at its own stores and at selected retailers. Full price only, never any discount. Average age of shopper is 35; average expenditure is $1,100.
2. Discount outlet stores that sell last season’s products for less. Stores usually 100km away from nearest full-price retailer. Average age of shopper is 45; average expenditure is $770.
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Application: Kindle
Kindle 2’s price:
2/09, $399;
7/09, $299
10/09,
$259
6/10, $189
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Example 2: Incentives for effort
Incentives for effort
manager/employees
Source of
incomplete information: the manager cannot observe how hard employees
work, consequently employees may not work as hard as they are supposed to (moral hazard).
Mechanism design: align the incentives of the employee to the incentives of the manager.
MORAL HAZARD PROBLEM: unobservable actions distort
an agent’s incentives after the transaction is made
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Moral hazard examples
Insurance
Health Insurance -- Insured are more
willing to eat poorly, smoke etc.
Home Insurance -- less
willing to install alarms and better locks
Car Insurance -- take more risks while driving
Work
Employees may not produce high effort, and still get paid.
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Project supervision
A company owner hires a manager to
supervise a project.
In case of success, the profit is
$1million. In case of failure it is $0.
High
effort
Low
effort
Pr(success)=1/2
Pr(success)=1/4
manager
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Risk aversion and utility
The manager is risk averse,
his utility is given by:
u=√y, where y is income
(in million of $)
The disutility of effort is 0.1.
The outside option is $90k, yielding utility of √0.09=0.3
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Observable effort
If the firm can observe effort, contracts
are simple:
Either work hard or be fired.
To induce
the manager to exert high effort, we must pay him at least $160k:
u= √0.16-0.1=0.3
If we pay less than $160k, he will resign and take the outside option
Simple contract: The employee is paid $160k in exchange for high effort.
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Unobservable effort
Suppose effort can not be observed.
The manager’s
output may be observed, but not his effort level.
How
to induce high effort?
Compensation contract must rely on something that can be directly observed and verified.
Project’s success or failure -- Related to effort.
Imperfect but relevant information.
Compensation rule:
Pay a basic wage (x) if the project fails
Pay more (y) if the project succeeds, such that y>x
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Incentive compatibility and participation constraint
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Incentive compatibility
Make sure that the manager prefers high
effort to low effort
Solves to:
In order to induce high
effort, success has to be
sufficiently rewarded relative to failure.
Utility if high effort
Utility if low effort
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Participation constraint
Make sure that the manager is willing
to work for you:
Solves to:
In order to keep the
manager, the expected
compensation has to be large enough.
Utility if high effort
Utility if outside option
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Solving
Two constraints:
By substitution:
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Solving
√y=0.6 means y=0.36, or $360k
√x=0.2 means x=0.04, or
$40k
The manager is paid $40k if the project fails
and $360k if it succeeds.
The reward for success must be large enough to compensate for:
the cost of effort (0.1)
the risk of receiving no bonus in case the project fails (50%)
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Stick and carrot
Low base salary.
The payment for
success is very large, and just enough to induce
the manager to exert high effort.
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Basic wage and bonus
Why not give $0 in
case of failure?
x=0
To ensure participation, y would have to
be very large:
The compensation for success would have to be $640k
Better provide a base salary of $40k.
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Applications
Store managers:
profitability of local outlet depends on
store managers’ staffing and stocking decisions (effort is important).
Profits are easy to measure at store level.
CEOs:
compensation based on the stock price.
stock price is an imperfect measure of firm performance.
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Case study: Safelite Glass Corporation
Largest installer of automobile
glass in the US.
1994: CEO Garen Staglin instituted a
new compensation scheme for glass installers.
A very competitive industry so costs and productivity really matters to get prices down and response time up.
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Previous System
Paid an hourly wage rate and overtime.
Pay
did not vary with number of windows installed.
Installer’s job
is monitored and they are required to meet minimum quality standards.
Managers were worried that installers just did the minimum number of windows per week to keep their jobs.
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New System
Installers would be paid each week the
maximum of:
Amount they would have made according to the
old hourly wage system
A fixed amount per job completed
Consequently, enterprising installers could do a lot better.
Possibility to sometimes double compensation compared to the old system.
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Outcomes
Increased productivity per worker
Number of windows installed per
week increased by 44%
Changed behaviour
Technicians didn’t drive as far
for a job
Checked they had parts at beginning of day
Maintained tools
Unit labour costs fell from $44.43 to $35.24 per window
Average compensation per worker rose but productivity rose even more