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Презентация на тему Lecture 3american communicative behavior

Plan Culture-Related Communication PatternsVerbal Communicative BehaviorNon-verbal Communicative BehaviorRussian and American Differences in Communication
Lecture 3 American Communicative Behavior Plan Culture-Related Communication PatternsVerbal Communicative BehaviorNon-verbal Communicative BehaviorRussian and American Differences in Communication Culture-Related Communication PatternsThe Cooperation Principle (P. Grice, 1975)(“Make your contribution such as Culture-Related Communication PatternsPoliteness Maxims (G. Leech) tactgenerosityapprobationmodestyagreementsympathy Culture-Related Communication PatternsThe “face” notion (Goffman, 1967) (“the positive social value a Styles of Communication Direct/ low contextIndirect/ high contextCriteriaDegree of directnessThe role of Characteristics and Behaviors 1. Communication is like that between twins.2. People are Taboos Taboos are consciously-avoided words and expressionsAmerican taboo topics (sex, private life, Examples of EuphemismsThe caretaker was accused by the executive administrator of contributing Politeness-Related Russian and American Differences Rs value positive politeness more than Problems Related to Processing Information (Russians)Communication style is not targeted at reaching Non-Verbal BehaviorMost nonverbal communication is unconscious or subconsciousOccurs mostly face-to-face Three factors in Message Interpretation Non-Verbal Behavior Proxemics (space)Kinesics (body movements, gestures, facial expressions)Chronemics (time)Chromatics (color)Paralanguage (pitch, volume, intonation)SilenceSign language Proxemics and U.S. Culture Intimate distance for embracing, touching or whispering Close Kinesics: facial expression Birdwhistle (1970): the face is capable of conveying 250,000 expressions Body Language Body postureGesturesFacial expressionEye movements Misunderstanding
Слайды презентации

Слайд 2 Plan
Culture-Related Communication Patterns
Verbal Communicative Behavior
Non-verbal Communicative Behavior
Russian and

Plan Culture-Related Communication PatternsVerbal Communicative BehaviorNon-verbal Communicative BehaviorRussian and American Differences in Communication

American Differences in Communication


Слайд 3 Culture-Related Communication Patterns

The Cooperation Principle (P. Grice, 1975)

(“Make

Culture-Related Communication PatternsThe Cooperation Principle (P. Grice, 1975)(“Make your contribution such

your contribution such as it is required, at the

stage at which it occurs, by the accepted purpose or direction of the talk exchange in which you are engaged”)

4 maxims (quality, quantity, relation and manner)


Слайд 4 Culture-Related Communication Patterns

Politeness Maxims (G. Leech)

tact
generosity
approbation
modesty
agreement
sympathy

Culture-Related Communication PatternsPoliteness Maxims (G. Leech) tactgenerosityapprobationmodestyagreementsympathy

Слайд 5 Culture-Related Communication Patterns

The “face” notion (Goffman, 1967) (“the

Culture-Related Communication PatternsThe “face” notion (Goffman, 1967) (“the positive social value

positive social value a person effectively claims for himself

by the line others assume he has taken during a particular contact"

Politeness Theory (P. Brown and S. Levinson, 1978) (positive and negative face)


Слайд 6 Styles of Communication
Direct/ low context
Indirect/ high context

Criteria

Degree of

Styles of Communication Direct/ low contextIndirect/ high contextCriteriaDegree of directnessThe role

directness
The role of context
The importance of face
The task or

the person


Слайд 7 Characteristics and Behaviors
1. Communication is like that between

Characteristics and Behaviors 1. Communication is like that between twins.2. People

twins.
2. People are reluctant to say no.
3. You have

to read between the lines.
4. Use of intermediaries or third parties is frequent.
5. Use of understatement is frequent.
6. It’s best to tell it like it is.
7. It’s okay to disagree with your boss at a meeting.
8. “Yes” means yes.
9. “Yes” means I hear you.
10. Communication is like that between two casual acquaintances.
11. It’s not necessary to read between the lines.

12. People engage in small talk and catching up before getting down to business.
13. Business first, then small talk.
14. Lukewarm tea means all is not well.
15. Lukewarm tea means the tea got cold.
16. People need to be brought up to date at a meeting.
17 People are already up to date.
18. The rank/status of the messenger is as important as the message.
19. The message is what counts, not who the messenger is.
20. People tell you what they think you want to hear.


Слайд 8 Taboos
Taboos are consciously-avoided words and expressions

American taboo topics

Taboos Taboos are consciously-avoided words and expressionsAmerican taboo topics (sex, private

(sex, private life, marital status, religion, health, financial standing,

age, criminal record)


Слайд 9 Euphemisms

euphemism is "the practice of referring to something

Euphemisms euphemism is

offensive or delicate in terms that make it sound

more pleasant or becoming than it really is“ (Geoffrey Leech)


Слайд 10 Examples of Euphemisms
The caretaker was accused by the

Examples of EuphemismsThe caretaker was accused by the executive administrator of

executive administrator of contributing to the misappropriation of office

supplies.
The clerical assistant had an inappropriate relationship with the office building’s superintendent.
Jenny’s dog Bowser went to the great doggy park in the sky.
The executive in charge of increasing the company’s workforce requested proof that the applicant had never been detained for possessing controlled substances.


Слайд 11 Politeness-Related Russian and American Differences
Rs value positive

Politeness-Related Russian and American Differences Rs value positive politeness more

politeness more than negative;
As pay more attention to

negative politeness;
Rs express more emotive data than As
As are more conventionally indirect in requests than Rs
Rs invest more effort into supporting their requests by justifications than As;
As preface corrections with positive remarks more than Rs;
for Rs directness with familiars is associated with sincerity;
for As directness with familiars is associated with imposition on their freedom;
there is a huge amount of linguistic means in Russian, specifically used to show warmth and inoffensive closeness with familiars and intimates, thus amplifying positive politeness;
being translated into English, they will render into expressing patronizing attitude, thus becoming extremely offensive to the negative face;
friends normally are considered 'intimates' to Rs, but 'familiars' to As;
As express more politeness to 'strangers' than Rs do;
for As apologizing means taking responsibility for the offence;
for Rs apologizing is more of expressing compassion.


Слайд 12 Problems Related to Processing Information (Russians)

Communication style is

Problems Related to Processing Information (Russians)Communication style is not targeted at

not targeted at reaching consensus
Wrong or no answers to

your questions, or 'knowing better what you need'
Addressee's responsibility for information.
Potential mistrust of 'objective truths'.
Parallel processing of information


Слайд 13 Non-Verbal Behavior

Most nonverbal communication is unconscious or subconscious

Occurs

Non-Verbal BehaviorMost nonverbal communication is unconscious or subconsciousOccurs mostly face-to-face

mostly face-to-face



Слайд 14 Three factors in Message Interpretation

Three factors in Message Interpretation

Слайд 15 Non-Verbal Behavior
Proxemics (space)
Kinesics (body movements, gestures, facial expressions)
Chronemics

Non-Verbal Behavior Proxemics (space)Kinesics (body movements, gestures, facial expressions)Chronemics (time)Chromatics (color)Paralanguage (pitch, volume, intonation)SilenceSign language

(time)
Chromatics (color)
Paralanguage (pitch, volume, intonation)
Silence
Sign language


Слайд 16 Proxemics and U.S. Culture
Intimate distance for embracing, touching

Proxemics and U.S. Culture Intimate distance for embracing, touching or whispering

or whispering
Close phase – less than 6 inches (15 cm)
Far

phase – 6 to 18 inches (15 to 46 cm)
Personal distance for interactions among good friends or family members
Close phase – 1.5 to 2.5 feet (46 to 76 cm)
Far phase – 2.5 to 4 feet (76 to 120 cm)
Social distance for interactions among acquaintances
Close phase – 4 to 7 feet (1.2 to 2.1 m)
Far phase – 7 to 12 feet (2.1 to 3.7 m)
Public distance used for public speaking
Close phase – 12 to 25 feet (3.7 to 7.6 m)
Far phase – 25 feet (7.6 m) or more


Слайд 18 Kinesics: facial expression
Birdwhistle (1970): the face is capable

Kinesics: facial expression Birdwhistle (1970): the face is capable of conveying 250,000 expressions


of conveying 250,000 expressions


Слайд 19 Body Language
Body posture
Gestures
Facial expression
Eye movements

Body Language Body postureGesturesFacial expressionEye movements

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