Презентация на тему Business letters

the memo is addressed to
Name of the person/ people

sending the memo
Information about the content of the memo
Introduction to the subject matter
Main points
Conclusion, often recommending the action to be taken
Closing, which can be the name or initials of the person sending the memo

representatives
FROM: Peter Koulikourdis
DATE: April 27. 2008
SUBJECT: Rescheduling of Monthly Sales

Meeting

The May Monthly Sales Meeting has been rescheduled. Instead of Tuesday, May 3 we will meet on
Wednesday, May 4. at 10:30 a.m.

in the Conference Room. Please mark your calendar accordingly.
PK

All Staff
FROM Alison Stanford, CIO
SUBJECT

Use of information resources

I have recently been informed by the HR Department of various irregularities in the use of information resources by members of staff in some departments. I have therefore
prepared the following memorandum in order to outline company policy regarding the proper use of information resources by all personnel. Please read these guidelines
carefully and make sure that you apply them at all times when using information resources.

'Information resources' refers to all computers, peripherals and software and electronic mail services that are used as operational components for conducting the company's
business.

Permissible use
Although information resources are designed to be used for official purposes, it is in the interests of all members of staff to have access to these resources for limited
personal use. However, all inappropriate use will lead to disciplinary proceedings.

Official use
This includes the use of equipment for all activities relating to company business and covers all work-related activities that have been authorised by head office.

Non-official use
Personal use of IT equipment is permitted only on condition that it does not interfere either with a staff member's productivity or affect the productivity of any other
member of staff. Short email messages may be sent to colleagues, and internet services may be consulted for limited periods of time in order to obtain news and
information.

Inappropriate use
All staff are reminded that they are not permitted to: download software to their computers
use company IT equipment to conduct business for personal gain disable virus protection software
post company information to persons outside the organisation
make copies of any software installed on computers
I would also like to remind all staff that their use of information resources may be monitored. It is therefore recommended that you do not use the company's information
resources to communicate information that you wish to keep private.

If you have any questions relating to these policy guidelines, you can consult the newly updated FAQ section on our intranet or contact Heidi Wasserrnann in Human
Resources.

Alison Stanford

to hear…
I am/ We are delighted to inform you…
I

am delighted to be able to announce…
I would like to remind you that …
I have recently been informed …
Requesting information
I would like to have …
Could you provide me with…?
If you have any questions, please …
Giving instructions
Please read…
We/ I kindly request…
Make sure that …
…is permitted only …
Recommending options
It is recommended that …
It is in the best interests of …
Having considered all the alternatives, I/ we suggest…

due to the financial crisis

where the address of an inquired firm has been

obtained.
2. The reason for inquiry.
3. The object of inquiry. - description of the merchandise in question - required quality - request to send printed matter (such as booklets, catalogs, price lists and reports), sample products, sketches, etc. As well as terms of delivery and payment.
4. References if available (or just indication to them).

Madam

We are a chain of retailers based in Birmingham

and are looking for a manufacturer who can supply us with a wide range of sweaters for the men’s leisurewear market. We were impressed by the new designs displayed on your stand at the Hamburg Menswear Exhibition last month.
As we usually place large orders, we would expect a quantity discount in addition to a 20% trade discount off net list prices. Our terms of payment are normally 30-day bill of exchange, D/A.
If these conditions interest you, and you can meet orders of over 500 garments at one time, please send us your current catalogue and price list.
We hope to hear from you soon.

Peter Crane
Chief Buyer
F. Lynch & Co. Ltd
Nesson House, Newell Street, Birmingham B3 3EL
Telephone: +44 (0)21 236 6571
Fax: +44 (0)21 236 8592
Email: pcrane@lynch.co.uk

the order.
2.Description of a unconformity.
3.A supplier offers a solution.

the order.
2.Description of a change or correction.
3.Gratitude for additional

service.

for an offer. 2. Answers to questions. 3. Additional

suggestions. 4. Hope for order.

you very much for your inquiry and we are

enclosing with this letter our current catalog which gives detailed information about our tires.
We have achieved impressive results in factory and track tests of our tires. The tires are very reliable. Please, also note the safety and fuel economy of our product. We regard to discounts, we are allowing 25 % off list prices for orders of over C$ 300,000.
You will see that our prices are quoted c.i.f. Western European ports.
Our usual terms of payment are cash against documents. We would like once again to draw your attention to our competitive prices and the high quality of our goods. We will be pleased to supply any further information you require.

Yours faithfully,

7215 San Francisco, California 94120-6928 is a well-known company

in the garment industry, founded in 1850. It makes more than 5000 different products in more than seventy countries. Its original product is blue jeans, but it has developed a number of other products. The manager of the company, Richard Kilburn, replies to the inquiry of the representative of the Trafford Centre in Belfast, Massey Avenue, Belfast BT4 2JP, Tel: 01232 529900, and informs him of new Levi Straus products (sport coats, dressy slacks and Tailored Classic Suits). With a letter it is enclosed a colour catalog and a price list.

price-list, advertisement in the newspaper or any other source.
2.The

name of the item being ordered, its quality (description - size, weight, colour, material, finish, extra features), quantity desired and its price (unit price and total price).
3. Delivery date and method of shipment, delivery address.
4. Method of payment.
5. Particular notes: applicable discounts, the right to exchange a merchandise or to return it.

your letter of 23 May and enclose our order

# 478/12 for your models AD-500 and DVD-RV31. We consider it as a trial order and hope if these DVD players prove satisfactory we'll send you regular orders.
Your price is accepted and payment will be made by Letter of Credit in Los Angeles against documents.
We refer you to the City Bank of USA, Los Angeles.
Please let us know when the goods are ready for shipment.
Yours faithfully,

order and terms of the order are repeated or

supplemented in case of necessity. 3.Discrepances are corrected. 4. Date of delivery is fixed.