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Презентация на тему The relationship betweenactive listeningandgood communication

What do we listen for?!We listen to obtain information;We listen to understand;We listen for enjoyment;We listen to learn;
The relationship between active listening and good communication What do we listen for?!We listen to obtain information;We listen to understand;We Active listening - is…when you’re not just listening the words, buttrying to If it’s difficult for you to concentrate on what someone is saying Work on yourself:Be sure that you hear the other person, and that Pay AttentionGive the speaker your undivided attention, and acknowledge the message Show That You're ListeningUse your own body language and gestures to convey your attention(nodding, opened posture) Provide FeedbackSometimes you need to reflect what is being said and ask Defer JudgmentInterrupting is a waste of time.It frustrates the speaker and limits Respond AppropriatelyBe candid, open, and honest in your response.Assert your opinions respectfully.Treat Follow these advices and you won’t have any problem in communication with people Thank you for your attention!!!
Слайды презентации

Слайд 2 What do we listen for?!
We listen to obtain

What do we listen for?!We listen to obtain information;We listen to

information;

We listen to understand;

We listen for enjoyment;

We listen to

learn;

Слайд 3 Active listening - is
…when you’re not just listening

Active listening - is…when you’re not just listening the words, buttrying

the words, but
trying to understand the complete message being

sent.

Слайд 4 If it’s difficult for you to concentrate on

If it’s difficult for you to concentrate on what someone is

what someone is saying -
..try repeating their words

mentally as they say them – this will reinforce their message and help you stay focused.

Слайд 5 Work on yourself:
Be sure that you hear the

Work on yourself:Be sure that you hear the other person, and

other person, and that the other person knows you

are hearing what he says and you’ll become “An Active Listener”

Слайд 6 Pay Attention
Give the speaker your undivided attention, and

Pay AttentionGive the speaker your undivided attention, and acknowledge the message

acknowledge the message


Слайд 7 Show That You're Listening
Use your own body language

Show That You're ListeningUse your own body language and gestures to convey your attention(nodding, opened posture)

and gestures to convey your attention
(nodding, opened posture)


Слайд 8 Provide Feedback
Sometimes you need to reflect what is

Provide FeedbackSometimes you need to reflect what is being said and

being said and ask questions.

"What I'm hearing is," and

"Sounds like you are saying," are great ways to reflect back.
Or some questions: "What do you mean when you say." "Is this what you mean?"
Summarize the speaker's comments periodically.


Слайд 9 Defer Judgment
Interrupting is a waste of time.
It frustrates

Defer JudgmentInterrupting is a waste of time.It frustrates the speaker and

the speaker and limits full understanding of the message.


Слайд 10 Respond Appropriately
Be candid, open, and honest in your

Respond AppropriatelyBe candid, open, and honest in your response.Assert your opinions

response.

Assert your opinions respectfully.

Treat the other person in a

way that you think he or she would want to be treated.

Слайд 11 Follow these advices and you won’t have any

Follow these advices and you won’t have any problem in communication with people

problem in communication with people


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