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Презентация на тему The relationship betweenactive listeningandgood communication
Содержание
- 2. What do we listen for?!We listen to
- 3. Active listening - is…when you’re not just
- 4. If it’s difficult for you to concentrate
- 5. Work on yourself:Be sure that you hear
- 6. Pay AttentionGive the speaker your undivided attention, and acknowledge the message
- 7. Show That You're ListeningUse your own body language and gestures to convey your attention(nodding, opened posture)
- 8. Provide FeedbackSometimes you need to reflect what
- 9. Defer JudgmentInterrupting is a waste of time.It
- 10. Respond AppropriatelyBe candid, open, and honest in
- 11. Follow these advices and you won’t have any problem in communication with people
- 12. Скачать презентацию
- 13. Похожие презентации
What do we listen for?!We listen to obtain information;We listen to understand;We listen for enjoyment;We listen to learn;
Слайд 3
Active listening - is
…when you’re not just listening
the words, but
trying to understand the complete message being
sent.Слайд 4 If it’s difficult for you to concentrate on
what someone is saying -
..try repeating their words
mentally as they say them – this will reinforce their message and help you stay focused.
Слайд 5
Work on yourself:
Be sure that you hear the
other person, and that the other person knows you
are hearing what he says and you’ll become “An Active Listener”
Слайд 7
Show That You're Listening
Use your own body language
and gestures to convey your attention
(nodding, opened posture)
Слайд 8
Provide Feedback
Sometimes you need to reflect what is
being said and ask questions.
"What I'm hearing is," and
"Sounds like you are saying," are great ways to reflect back.Or some questions: "What do you mean when you say." "Is this what you mean?"
Summarize the speaker's comments periodically.
Слайд 9
Defer Judgment
Interrupting is a waste of time.
It frustrates
the speaker and limits full understanding of the message.
Слайд 10
Respond Appropriately
Be candid, open, and honest in your
