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CONTENT
Questionnaire
Characteristics of the good questionnaire
Functions
Types
Questionnaire as
an instrument
Reliability
Validity
Constructing a questionnaire
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QUESTIONNAIRE
A set of predetermined questions for all respondents
that serves as a primary research instrument in survey
research.
Used to collect factual information
Consist of a form containing a series of questions
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CHARACTERISTICS OF A GOOD QUESTIONNAIRE
Should be concerned with
specific and relevant topic
Should be short
Directions and wording should
be simple and clear
Questions should be objective
Embarrassing questions, presuming questions and hypothetical questions should be avoided
Should be presented in a good order
Should be attractive, neatly printed and clearly arranged
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FUNCTIONS OF QUESTIONNAIRE
DESCRITION:
The questionnaire provides description about age,
sex, marital status, occupation, income, political affiliation religious affiliation,
etc.
MEASUREMENT:
Measurement of individual and/or group variables like attitude, opinion, traits and habits of persons.
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TYPES OF QUESTIONNAIRE
Based upon the type of respond
required,
Fixed- response questionnaire.
Open- end questionnaire.
Based upon the method
of administering,
Mail questionnaire
Face-to-face administered questionnaire
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QUESTIONNAIRE AS INSTRUMENTS
Most survey research relies on the
use of questionnaire to measure variables
Demographic variables
The accuracy and
precision of questionnaire requires expertise and care in their construction
Self report scales
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DEMOGRAPHIC VARIABLES
Demographic variables are used to describe the
characteristics of the people who are surveyed.
Measures such
as race, ethnicity, age and socio economic status.
The accuracy and precision of questionnaire as survey research instrument depends upon the expertise and care that go into their construction
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PREFERENCES AND ATTITUDES
Individuals’ preferences and attitudes
For example brand
of coffee preferred, attitude regarding public issues
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SELF REPORT SCALES
Used to measure peoples judgments or
attitude about items presented on the scale
e.g., coffee, political
candidates, life events
To determine differences among people on some dimensions presented on the scale
e.g., personality traits, amount of stress
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RELIABILITY
Reliability refers to the consistency of measurement.
Reliable test
should yield similar(consistent) results each time it is taken
Common
method: test- retest reliability
FACTORS AFFECTING RELIABILITY:
Number of items
Variability
Condition in which the questionnaire is administered
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VALIDITY
It refers to the truthfulness of a measure
Does
it measure what it intends to measure?
Assessing validity: Construct
validity
Extend to which it measure the theoretical construct it is designed to measure.
Convergent validity
Discriminant validity.
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CONSTRUCTING A QUESTIONNAIRE
Deciding type, writing a draft, pretesting,
concluding with specific procedures.
STEPS:
Decide what information should be sought
Decide
what type of questionnaire should be used
Write a first draft of the questionnaire
Reexamine and revise the questionnaire
Pretest the questionnaire
Edit the questionnaire and specify the procedures for its use.
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WORDINGS OF THE QUESTIONNAIRE:
Simplicity in language
Avoid ambiguity
Avoid vague
words
Avoid embarrassing questions
Avoid double negatives
Avoid leading questions
Presuming questions
Hypothetical questions
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ORDER OF THE QUESTIONS:
Begin with simple and general
questions
No sensitive and embarrassing questions at beginning
Move from general
to specific in logical manner
Sensitive questions at the end
Demographic data should be obtained at the end of self administering questions
Kahn & Cannel (1975)
funnel sequence: Start with broad questions and gradually narrow down to the specific questions related to the topic.
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CONCLUSION
Questionnaire are the main and easy way collecting
data
But the questionnaire must be highly reliable and valid.
Using
standardized questionnaires will give us the appropriate data and will yield a valid study
One must follow all the basic guidelines and methods of constructing a questionnaire and test it before using it.
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REFERENCE
Singh, A.K. (1997). Tests, Measurements and Research Methods
in Behavioral Sciences. Patna: Bharati Bhawan.
1. Shaughnessy, J.J., Zechmeister,
E.B. & Zechmeister, J.S. (2006). Research Methods in Psychology. (7th edition). Singapore: McGraw-Hill.