Презентация на тему Business Etiquette in China

their culture and Zonghua concept.
Correct names, correct placement and

correct etiquettes paramount to Chinese.
Naming culture.
Hand things with two hands.
The written word is the highest art form.
Very aware of other cultures and on foreign trips represent their country.
Avoid political comment.
Concept of leader.

suits, blouses with high neckline, low heels to avoid

being taller than the host

White is used in funerals so wear other colors in important occasions

Avoid too much of perfume

Chinese people stand very close. Personal space is less

important to the Chinese .The main reason is that it is a sign of politeness and trust
Less usage of hand gestures
While having a conversation if there is a conflict, the important thing to remember is to not get upset or angry because to the Chinese, only the lower class or uneducated cannot control their emotions.

introductions, conversation begins with small talk
In conversation, they avoid

politics.
If pressed for an opinion on a political or controversial issue, express your personal opinion, but acknowledge that it's not the viewpoint of the entire company
One should try to avoid saying "no" when answering questions. Instead, one can respond with "I'll look into that" or "I'll see what I can do in this matter“, etc.
When one’s Chinese counterparts say 'No big problem' or 'The problem is not serious', they usually mean 'There are still problems’

salary, etc. they give unspecific answers
Don't express irritation with

the questioner, since 'losing face' has such negative implications in this culture.
One shouldn’t ask his/her Chinese hosts about their family directly but can ask 'How old is your child?‘, 'How long have you been in the work force?' or 'Where is your child studying?' as a means of determining their marital status and age.

the meeting room in hierarchical order
The Chinese assume that

the person entering the meeting room first is the head of the delegation

first meeting a new contact.
Cards are held in

both hands when exchanging and then scrutinized in detail.

Cards should be printed in Chinese on the reverse and offered Chinese-side up.
The business card is treated with utmost respect

than just one
Meetings are about building relationships and exchanging

information
Decisions are made in consensus style discussions
This approach to meetings requires patience

Series of Meetings

Building Consensus

do not directly say “no”
Tendency to extend negotiations till

the very end
Patience, humility and less display of emotion are vital
At the end of the meeting, the Chinese leave the room last

best way to socialize and honor guests in China
When

invited to someone’s house, always take a gift
In Chinese culture, using correct table manners is believed to bring "luck" while incorrect use will bring shame
There is an elaborate seating arrangement for a Chinese business meal
When the guest of honor enters into the room, the hosts stand until the guest of honor is seated
The diners should not sit down or begin to eat before the host (or guest of honor) has done so

should never be used to handle food
All kinds of

food must be brought to mouth with chopsticks and eaten
Conversations are best avoided during meal as it is indecent for one to talk with food in the mouth
Tea is almost always served. Water and other non-alcoholic beverages may be consumed at anytime
Drinking a lot (and even drunkenness) may earn you respect or trust, since many Chinese believe that alcohol causes barriers to come down and true intentions to be revealed
Throughout the dinner, toasts are made, but never to women

kept to a minimum

Personal contact like hugging should be

avoided

Shaking hands is acceptable

Colleagues are addressed with title and last name only

Direct eye contact is avoided