Презентация на тему Conflict, power and politics. (Chapter 13)

Goal Conflict
Sources: Based on Benson S. Shapiro, “Can Marketing

and Manufacturing
Coexist?” Harvard Business Review 55 (September-October 1977): 104-14;
and Victoria L. Crittenden, Lorraine R. Gardiner, and Antonie Stam,
“Reducing Conflict Between Marketing and Manufacturing,”
Industrial Marketing Management 22 (1993): 299-309.

Rational vs. Political Model
Sources of
Potential
Inter-group
Conflict


Goal
Incompatibility

Differentiation

Task
Interdependence

Limited

Resources

power
Expert power
Referent power

to bring about desired outcomes
AUTHORITY
Flows down the vertical hierarchy
Prescribed

by the formal hierarchy
Vested in the position held

Decision Premises and Information
Network Centrality
People Alliances

“Departmental Power and Perspective
in Industrial Firms,” in Mayer N.

Zald, ed., Power in Organizations
(Nashville, Tenn.: Vanderbilt University Press, 1970), 64.

Among Departments
Dependency
Financial Resources
Centrality
Nonsubstitutability
Coping with Uncertainty
Department Power